Privacy Policy and Terms & Conditions

At PIEC Study Abroad, we value your trust. We collect only the information needed to offer you safe, smooth, and reliable services for visas, study-abroad counselling, and coaching (IELTS, TOEFL).

Information We Collect

  • Basic details: Name, email, phone number, address
  • Visa-related documents: Passport, academic records, financials
  • Coaching information: Test scores, registration details
  • Technical information: Cookies, device data, website activity

How We Use Your Information

  • To process student, tourist, visitor, and work visas
  • To provide counselling & coaching services
  • To communicate updates and service-related information
  • To improve our website and user experience
    We never sell or misuse your data.

Sharing Your Information

We share your data only with trusted partners such as:

  • Immigration authorities
  • Universities and coaching partners
  • Payment gateways
    Only when required for service delivery or legal compliance.

Data Protection

We use secure servers, encryption, and restricted access to keep your documents and personal information safe.

Your Rights

You can request:

  • Access to your data
  • Correction of details
  • Deletion (when legally allowed)
  • Opt out of marketing

Email us at info@piec.co.in for any request.

Cookies

We use cookies to improve website performance. You may disable them anytime via browser settings.

Terms & Conditions – PIEC Study Abroad

Welcome to PIEC Study Abroad. By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. Services We Provide

PIEC offers:

  • Student, tourist, visitor & work visa assistance
  • Study-abroad counselling
  • IELTS and TOEFL coaching
  • Application support for universities and institutions

All services are provided based on the information you share with us.

2. User Responsibilities

You agree to:

  • Provide accurate and complete information
  • Submit original documents for processing
  • Follow the guidelines shared by our counsellors or trainers
  • Use our website and services lawfully

Any false, incomplete, or misleading information may affect your application outcomes.

3. No Guarantee of Visa or Admission

PIEC does not guarantee:

  • Visa approval
  • University admission
  • Scholarship results

Decisions are fully made by respective embassies, immigration authorities, and institutions.

4. Payments & Fees

  • Service fees must be paid as per agreed terms.
  • Coaching fees, visa fees, and application charges are non-refundable unless specified in a written agreement.
  • Third-party fees (embassy/university/government) are not controlled by us.

5. Use of Website

You agree to not:

  • Copy, misuse, or distribute content from our website
  • Attempt to hack, disrupt, or misuse any feature of the website
  • Submit irrelevant, harmful, or unauthorized information

We reserve the right to restrict access if misuse is detected.

6. Confidentiality

All documents and information you share with us are kept confidential and used only for service purposes, as described in our Privacy Policy.

7. Limitation of Liability

PIEC is not responsible for:

  • Delays caused by embassies, universities, or government bodies
  • Rejection of visa or admission
  • Losses due to incorrect information provided by the user
  • External website links or partner platforms

8. Changes to Terms

We may update these Terms & Conditions anytime. The updated version will be posted on this page with a new effective date.

9. Contact Us

For any questions about these Terms, contact us at:
📧 info@piec.co.in
📞 8510041600
🌐 www.piec.co.in